Web Content Viewer (JSR 286)
Web Content Viewer (JSR 286)

Services

    In addition to providing the protection trucking professionals need, we are dedicated to providing these valued services such as:

    Safety/Loss Prevention

    The key to reducing lost time on the road and eliminating lost revenue as a result of accidents is prevention. Our Safety Services Department provides seminars, video/audio tapes, newsletters, and other valuable resources for safety management and regulatory compliance information. We are committed to gaining knowledge of the trucking industry and sharing it with our customers.

    Claims Handling

    Fast, efficient claims service is essential. Great West has knowledgeable physical damage and cargo professionals who can handle claims quickly and get you back on the road. If necessary, we can utilize our own aircraft to reach the scene of an accident to launch an immediate investigation, to salvage perishable loads, and to protect your interests. Our seasoned liability adjusters and legal departments are experienced in handling complex claim cases.

    Customers have access to our claims services 24 hours a day, every day of the year through one toll-free call: (800) 228-8040 (U.S. or Canada).

    Subrogation

    Great West Casualty Company strives to provide the best claims service possible. What happens after a loss sets the stage for successful claims resolution. This includes prompt investigation, accurate evaluation, and ethical resolution while delivering the highest levels of customer service. As part of the evaluation process, our adjusters will determine the extent of physical damage, what (if any) liability exists, and possibly which party was at fault.

    If we believe another party is negligent or legally liable for your damages, we will attempt to recover those benefits paid under your policy through negotiation or litigation. This process is known as subrogation.

    Paid losses affect your loss experience, which may raise your premium. Our subrogation specialists and attorneys will seek reimbursement from the party whose negligence caused your loss, and will assist you in seeking recovery of your deductible and losses paid. In addition, our team works closely with other Great West claims departments (physical damage and liability) to coordinate efforts to help expedite the subrogation process. Upon recovery, all subrogated damages are credited to your loss experience.

    Great West may also assist your legal counsel in the recovery of your damages such as deductibles, downtime, and other miscellaneous out-of-pocket expenses incurred as a result of the accident.

    If you have any questions about subrogation or to inquire about your subrogation claim, please call (800) 228-8602 and ask for the subrogation person assigned to your claim.

 

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